OUR RESPONSE. OUR RESPONSIBILITY
Car Rental COVID-19 FAQs
Is Enterprise open?
Yes. Enterprise is an essential services provider that remains open to meet critical transportation and personal mobility needs. We are committed and ready to help you get wherever you need to be.
What steps are being taken to clean rental cars?
Each rental vehicle at Enterprise is thoroughly cleaned between every rental and backed with our Complete Clean Pledge. This includes washing, vacuuming, general wipe down, and sanitising with a disinfectant that meets leading health authority requirements, with particular attention to more than 20-plus high-touch points. We also extend the Complete Clean Pledge to our shuttles (for airport locations) and neighborhood branches.
What is the current car rental process?
To help protect both customers and employees, we have modified our car rental process. This includes the addition of kerbside rentals at our locations to help promote social distancing by getting you quickly on your way while avoiding foot traffic in our locations.
Delivery is also offered at select car rental locations throughout the country. Please contact your rental branch for availability.
Whether you are picking your vehicle up kerbside, or if we deliver it to you, we’re committed to maintaining proper distance throughout the process.
How does car rental return work during the Coronavirus outbreak?
If you are currently renting a car with us, your local branch should be reaching out to you about options to return your rental vehicle. If you have any additional questions or are looking for more information, please call 0800 111 4312.
Can I modify, extend, or cancel my reservation?
You can modify or cancel your reservation via our website or mobile app. We have extended our existing no-fee cancellation policy to include customers with pre-paid rentals booked directly through us. To extend your car rental, you can click “Call to Extend Your Rental” in our mobile app. You can also call your rental branch or 0800 800 227 to extend your reservation.
For more information, please visit our COVID-19 FAQs page.
For additional questions, please visit our main car rental FAQs page.
Renting a Car at Birmingham Airport (BHX)
Car Hire at Birmingham Airport with Enterprise
You’ll find the Enterprise counter in the baggage claim area of Birmingham Airport and a range of our rental vehicles are within walking distance. This service is for deplaning customers only. Looking for more rental car services in Birmingham? Visit our Birmingham City Centre branch for a wide range of cars and vans for hire.
When you hire a car at Enterprise, we're committed to giving you the vehicle you need with the service you expect at great value rates. Our hire car fleet is made up of modern and well-equipped manual and automatic transmission vehicles, so you can drive away with confidence. We're also proud to offer electric car rental, so you can do your bit for the planet without having to compromise on convenience. And, of course, our vehicles are always thoroughly cleaned, inside and out. Book with Enterprise today and enjoy excellent value on your ideal rental car.
A Wide Range of Car Rental Options
Making your car hire booking with Enterprise is easy. You have the option of choosing your ideal rental from our extensive range. Whether you want an economical hatchback or a luxury SUV, we can help. And don't forget, you can make the drive even easier with our little extras: get around simply with a sat nav, or share the driving pleasure with an additional driver.
A Wide Van Hire Range
Enterprise rental vans come in all shapes and sizes – perfect for whatever items you need to move. From a Small-sized van for moving stock, to a Luton for the big move into your new house. We've got the right van to make the job easy.
Things to do In and Around Birmingham Airport
Birmingham, at the heart of England's Midlands, is full of things to do. Hire a car and there are plenty of easily reachable attractions. Drive your loved one to the famous Jewellery Quarter for a special gift, or treat the kids with a visit to the chocolate paradise of Cadbury World.
Cadbury World, Dudley Zoo and Drayton Manor Theme Park are also located within a short drive of Birmingham Airport.
For something different, drive an hour to pretty Stratford Upon Avon and immerse yourself in the birthplace of Shakespeare.
Driving Information in Birmingham
Recently, speed limits for some residential roads in the city were reduced from 30mph to 20mph. Watch out for signposted restrictions in residential areas particularly.
The M5 and the M6 provide the main routes into the city, with the M6 offering a six-lane motorway for 27 miles. There is a toll on the M6 to the north of the city. The M6 Toll website has details.