OUR RESPONSE. OUR RESPONSIBILITY
Car Rental COVID-19 FAQs
Is Enterprise open?
Yes. Enterprise is an essential services provider that remains open to meet critical transportation and personal mobility needs. We are committed and ready to help you get wherever you need to be.
What steps are being taken to clean rental cars?
Each rental vehicle at Enterprise is thoroughly cleaned between every rental and backed with our Complete Clean Pledge. This includes washing, vacuuming, general wipe down, and sanitising with a disinfectant that meets leading health authority requirements, with particular attention to more than 20-plus high-touch points. We also extend the Complete Clean Pledge to our shuttles (for airport locations) and neighborhood branches.
What is the current car rental process?
To help protect both customers and employees, we have modified our car rental process. This includes the addition of kerbside rentals at our locations to help promote social distancing by getting you quickly on your way while avoiding foot traffic in our locations.
Delivery is also offered at select car rental locations throughout the country. Please contact your rental branch for availability.
Whether you are picking your vehicle up kerbside, or if we deliver it to you, we’re committed to maintaining proper distance throughout the process.
How does car rental return work during the Coronavirus outbreak?
If you are currently renting a car with us, your local branch should be reaching out to you about options to return your rental vehicle. If you have any additional questions or are looking for more information, please call 0800 111 4312.
Can I modify, extend, or cancel my reservation?
You can modify or cancel your reservation via our website or mobile app. We have extended our existing no-fee cancellation policy to include customers with pre-paid rentals booked directly through us. To extend your car rental, you can click “Call to Extend Your Rental” in our mobile app. You can also call your rental branch or 0800 800 227 to extend your reservation.
For more information, please visit our COVID-19 FAQs page.
For additional questions, please visit our main car rental FAQs page.
Location Details
Services
Renting a Car at London Heathrow Airport (LHR)
Local Car Hire at Heathrow Airport
Situated near Hounslow, London Heathrow Airport is the focus for a busy schedule of worldwide business flights and connections to domestic routes.
The Enterprise Rent-A-Car counter is located in the arrivals hall of the main terminal building, while the vehicle car park is on the Northern Perimeter Road. Convenient for business appointments and tourist attractions in central London, road access to Heathrow is via the A4 Bath Road. Excellent links to the M4 and M25 enable straightforward journey planning to the south and west of England, Home Counties and other London airports, including Gatwick and Stansted.
Nearby attractions include Windsor Castle and Eton College. Alternatively, there is always something going on in London's West End; this famous part of the capital boasts a diverse choice of culture, entertainment, restaurants and shopping. See busy Oxford Street, characteristic red double-decker buses and famous sights such as the London Eye, River Thames, Buckingham Palace and Big Ben.
Cheap Car Hire at Heathrow Airport
With Enterprise, drivers will find competitive deals on vehicle hire, with extra savings for online pre-paid car hire. By booking and paying in advance you'll pay 10% less and you can still cancel up to 3 days for your car hire dates. The easy-to-use, self-service booking system displays current availability, top hire deals and advance booking discounts.
At London Heathrow, Enterprise offers customers a streamlined hire car collection process. Customer service representatives will complete the necessary arrangements quickly and efficiently so that drivers can continue their onward journey as soon as possible.
One-Way Car Hire
With Enterprise's one-way car hire option, you can head off from Heathrow Airport with your newly rented car and return it to any of the hundreds of other Enterprise branches around the country.
This is much more convenient as you may be leaving from another airport or only need a car for part of your trip. With one-way car hire you don't need to come back to the airport to return your car, you can leave it at any Enterprise branch along your route. You also save time and money on the extra car hire hours required to return the car. Learn more about our one-way car hire service.
A Wide Range of Vehicles to Hire
Enterprise has an extensive range of vehicles in all sizes and price ranges, from modern, fuel-efficient minis and compact vehicles with low running costs to mid-sized economy cars and full-size saloons.
SUVs and people carriers are ideal for larger groups or families, especially those with luggage. Car hire customers will find the perfect vehicle to suit their preferences in the modern, comfortable and reliable selection of cars at London Heathrow.
Driving Information at Heathrow Airport
From Heathrow, central London is as little as 30 minutes away by car in light traffic. If driving to the centre, consider leaving as early as possible at peak periods. Be aware that you will probably need to pay the congestion charge so, if you are trying to get to the other side of London, taking the M25 outer ring road is probable a quicker and cheaper option than driving through the centre.
The M25 is easily accessed from Heathrow and intersects with all the main motorways heading throughout the country so, whatever your destination, you can be on your way in good time.
Attractions around Heathrow
If you are staying around Heathrow your hire car will give you easy access to visit the nearby towns of Staines and Hounslow, where there is a variety of shopping opportunities, with a blend of fine restaurants and bars.
Hounslow Urban Farm is great for the whole family and has a range of exotic and farm animals that are used to visitors. Bedfont Lakes Country Park is just a stone’s throw away from Heathrow and is an ideal place to relax and unwind, with the Animal Rescue Centre proving a hit with most visitors.
Places to Visit Near Heathrow
Heathrow is ideally situated to take advantage of several attractions in the surrounding areas, and with fantastic links to all the major motorways in the area, most of them are easily and quickly reached in your hire car.
Thorpe Park is just 15 minutes from Heathrow Airport, so make use of your car hire by taking the whole family on the quick drive to this popular amusement park. With over 30 rides and attractions, including no less than five exciting and hair-raising roller coaster rides, Thorpe Park is family fun guranteed.
Just east of Heathrow lies Windsor Castle, the world's largest and oldest still-to-this-day-occupied castle, belonging to the Royal Family. Eton College, where a large percentage of British Prime Ministers were educated, is just a short drive from here, too, and is worth a visit.